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KONG Classic
The KONG story begins back in the 1970s at the hands of Joe Markham, who recognized that his ex-police dog Fritz was attempting to entertain himself by chewing rocks. Knowing the hazards this presented, Joe one day tossed Fritz a piece of Volkswagen Bus rubber suspension part that Joe was working on - and Fritz loved it! Joe then worked to make a dog toy with the same durability and feel, until he created the KONG toy that people (and their dogs) all around the world love. KONG dog toys encourage play, satisfying instinctual needs and strengthening the bond between dog and pet parent. Built for durability, KONG dog toys also offer mental and physical stimulation, all whilst meeting the innate need of dogs to play.
The KONG Classic is the gold standard of dog toys, having become the must have, essential toy for dogs around the world for over forty years!
It is made using KONG classic, all natural rubber which is specially designed for average chewers. The KONG is also available in KONG Puppy, KONG Extreme and KONG Senior rubber types to satisfy the instinctual chewing needs of dogs of all shapes, sizes, ages and breeds. The KONG Classic also makes a great fetch toy and has an erratic bounce to keep your pooch guessing.
Providing enrichment through play, chewing and interactive toys like the KONG Classic helps to reduce boredom and can be a powerful tool in addressing behavioral problems such as separation anxiety. The KONG Classic can be stuffed with pastes, treats or your own custom filling recipes to keep your dog occupied and mentally stimulated. Fill and freeze for an extra challenge!
No toy is indestructible - always supervise your pet with new toys, inspect them regularly and remove them if they become damaged or unsafe. For best results consult the KONG Selection Guide.
Size Guide:
X Small: 5.5cm high, suits dogs up to 2kg
Small: 7.5cm high, suits dogs up to 9kg
Medium: 9cm high, suits dogs 7 to 16kg
Large: 10cm high, suits dogs 13 to 30kg
X Large: 13cm high, suits dogs 27 to 41kg
X X Large: 15cm high, suits dogs 38kg and over
How much does shipping cost?
Your delivery cost starts from $6.95. This depends on the weight of your order, delivery address and delivery method (express vs standard). The shipping cost calculator will display the total cost for delivery at the checkout. We use live quote system powered by Australia Post; this guarantees you pay the lowest shipping fee.
How do I qualify for Free Delivery?
Discount Pet Meds offers Free Standard Shipping on orders over $149 Australia wide for parcels up to 500g. Orders over $149 and over 500g will receive a discount of $6.95 on total shipping cost which will is automatically applied during checkout.
Which shipping should I select?
Discount Pet Meds uses Australia Post as their courier partner, with two shipping options to select from at checkout:
Express Post the fastest choice
Standard Post the most economical (normally 2 days behind express post)
Please note: Australia Post has a weight limit of 22kg per parcel. If your order weighs over 22Kgs we recommend placing multiple orders or contact us to arrange for a courier
How long will it take to process my order?
Discount Pet Meds guarantee same day dispatch if your order is in-stock and has been placed before 11am weekday. In- stock items ordered after 11am, will be dispatched next business day.
Compounding Meds: Please allow extra 2 business days (eye drops: 5 business days)
How long will it take to receive my parcel?
In addition to processing and dispatch time at the warehouse (24-48 hrs), Delivery time will depend on where you are, in relation to our warehouse as we are based in Carlingford, Sydney, NSW.
The following are estimated delivery times once your order has been fulfilled and left our warehouse. These are only estimates and are dependent on mail services in your area.
Standard Post
Local/Sydney area: 1-2 business days
New South Wales: 2-3 business days
Brisbane: 2-3 business days
Melbourne: 2-3 business days
Adelaide: 3-5 business days
Perth: 3-5 business days
Queensland: 3-7 business days
Victoria: 3-7 business days
South Australia: 5-10 business days
Tasmania: 5-10 business days
Western Australia: 5-10 business days
Northern Territory: 5-10 business days
Express Post
Sydney area: next day delivery
Other Metro areas and Major cities: 1-3 business days
Rural areas: please allow up to 5 business days.
Do I need to stay home to receive my parcel?
All parcels will be delivered to the provided address and will require a signature on receipt, It is recommended to provide a work address for delivery if no one is home during business hours. If no one home, a card will be left detailing the nearest Australia Post outlet where the parcel can be collected during normal business hours.
Authority to Leave (ATL): Although we do not recommend leaving orders unattended when not home to accept delivery, you may request this service with any delivery. You may do this by placing a brief note, such as Please leave order if not home', in the order comments section found on our checkout page.
Australia Post (Safe Drop): Tracking notifications now provide you the possibility of Safe Drop where the order will be left in the Safe Drop location specified unless, in the judgement of the carrier, it is exposed to passers-by or the weather, in which the parcel will be carded for a Post Office collection
What if my order got delayed, lost, stolen or damaged?
Shipping insurance will allow you to be compensated in case of lost, damaged, or delayed delivery. If shipping insurance is not chosen, we will not be able to offer any further assistance if your order is lost or subsequently goes missing after it has been deemed delivered by the carrier. The associated risk in leaving parcels unattended is borne by the customer.
Refrigerated items: when you purchace a cold chain product, you accept the rare chance that goods will not be delivered in an ideal condition and that no compensation will be offered to replace spoilt goods, even if insurance cover is chosen.
How do you ship refrigerated items?
Fridge items are sent out Monday, Tuesday and Wednesday only, by Express Post in foam eskies containing ice Blocks, to ensure items remain cold on delivery. Please refer to the below link to see if you are within the Australia Post Express Network:
How do I track my order?
With email and SMS tracking notifications, you will get peace of mind to track and choose delivery options. You will be given a tracking number and the date your parcel is expected to be delivered, as well as the chance to choose how and where you like to receive it.
What if I want to Pick up my order?
Pick up is available from our store. Please select “Pickup option" at the checkout. We will contact you once your order has been assembled and is ready for collection.
Pick up address: 4/500 North Rocks Road Carlingford, Sydney NSW, 2118.
Can I refund medication after collection?
We can dispose your unwanted medication, but we can’t refund it. Once a prescription item leaves our pharmacy, by law they cannot be resold. As such, refunds are not possible.
