COVID-19 Notice

The COVID-19 (coronavirus) is having a significant impact on the lives of all Australians. Across the country, retailers are taking active steps and precautions to prevent the spread of COVID-19. Protecting the health and safety of our staff and customers in relation to the spread of COVID-19 (coronavirus) is paramount. To minimise the risk of contracting or spreading coronavirus, we have implemented a "no return" policy until the outbreak is over.

To minimise risks to everyone, all parcels – be it at a post office or at a residence – will no longer require a signature for delivery or collection as per Australia Post safety restrictions.

Australia Post are currently experiencing significant delivery delays in their network due to limited flights, social distancing requirements, and a substantial increase in parcel volumes as more people shop online.

These delays mean they are temporarily suspending the Express Post guarantee of next day delivery as they are unable to commit to this timeframe. Express Post is still available but parcels may not be delivered next business day every time.

We strongly advise you pay extra for transit cover (insurance) in case your item is misplaced, lost or stolen, during this time.

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